SOS Remote Assistance

Get live help now

Get the success you deserve

Immediate assistance at your fingertips

Experiencing issues or need guidance with your PC? Download and run the Infinity Curve SOS app, and provide the access code to the person assisting you for immediate live support.

How It Works

Our remote assistance service allows us to securely connect to your device in real-time to troubleshoot issues, offer guidance, and solve problems as if we were right there with you.

  1. Download the Infinity Curve SOS app for your operating system.
  2. Run the application and note the access code it provides.
  3. Share the access code with our support team.
  4. Stand by as we connect to your device and begin the support session.

Why Choose SOS Remote Assistance?

  • Immediate Support: Get connected with our support team instantly.
  • Secure Connection: We use industry-standard encryption to ensure your data and privacy are protected.
  • Easy to Use: No complex setup or account creation required. Simply download, run, and provide the code.
  • Efficient Problem-Solving: Allows our team to directly observe and address the issue, leading to faster resolutions.

Frequently Asked Questions

Do I need to install the app?
Yes, you need to download and run the app to receive remote assistance. However, installation is quick and does not require administrative rights.
Is my data safe during a remote assistance session?
Absolutely. Your session is encrypted and only authorized support personnel can connect to your device.
What if my operating system is not supported?
If your OS is not supported by our direct download links, please contact our support team for alternative solutions.
Can I end the support session at any time?
Yes, you have full control over the remote session and can end it at any time.
Will you have access to my device after the session ends?
No, once the session is ended, we no longer have access to your device unless you provide a new access code in the future.